We've pioneered a customer-centred mindset over the past 20 years. In this time, we've come to depend on our Customer Service experts.
They act as Amazon's voice, our ambassadors and tactful problem-solvers, all rolled into one. That's why we give them autonomy and ownership when assisting our customers; we let them get on with the job.
Amazon's engineers don't shy away from a challenge; they thrive on flexing their creative muscles and delivering the ideal solution.
They achieve this via cutting-edge technologies, for capacity/demand planning, process and packaging engineering, and much more besides.
We're proud to be forward-thinking about Finance. Our fiscal rockstars don't just manage our books and make our ends meet; they drive the company forward.
All we need is vision: an eye for planning and forecasting, with a natural ability for top-notch communication, at all levels.
We're committed to the highest possible standards when it comes to Health & Safety. The same applies to overall welfare in the workplace.
We achieve this by liaising closely with every department in the company, preventing injuries, damage and loss, all while planning for any eventuality.
Our Infrastructure Technologists build and maintain systems supporting some of the largest databases on earth.
Not only that, but world-class security standards ensure watertight protection of our customers' confidential data. Into these platforms, this department has built a rock-solid customer experience into every step.
To continue pushing boundaries further and further, we're actively seeking out Engineers, Creative Technologists, and other IT professionals.
At Amazon, we thrive on delivering the goods efficiently and smartly, to all our valued customers. Our Logistics specialists, with their industry-leading capability and capacity, are how we make this happen.
Specialists from this vital team don't sweat multi-tasking. In fact, for this team, we've been careful to recruit team members who proactively juggle important factors. Safety, quality, productivity, inventory accuracy and process improvement are a few of those. Diligently working on these kinds of KPIs are just some of the ways we remain able to delight our valued customers, seven days a week.
Our Operations & Logistics specialists are serious about the very best in customer service. We leave them to continue weaving their magic, in managing the heart of the Amazon shopping experience.
They proactively juggle important goals: safety, quality, productivity, inventory accuracy and process improvement. Constantly working on these vital KPIs are just some of the ways we delight our valued customers, seven days a week.
Delivering hotly anticipated packages to millions around the globe is no mean feat. That's why this team leverages the help of machine learning, data analytics and complex simulations. All of these combined help ensure that desired products are delivered swiftly to our customers.
They balance this with the dynamic, high-growth environment of the wider company. Adaptation and variation isn't a problem for these rockstars.