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Amazon has over 300 million active customer accounts worlwide

Shipping orders to over 220 countries worldwide

The appeal of Amazon's brand was considerable. I am a customer and wanted to see how the machine works.

Ed Westcott

Ed Westcott

Director EU ACES

previously at Bain

People are not afraid to disrupt, I'd rather be the disruptor than work for the disrupted.

Loic Oury

Loic Oury

Director European Supply Chain

previously at Netflix, HIG Capital

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More than 23 million items were ordered worldwide from sellers on Amazon on Cyber Monday

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More than 40% increase year on year

It is great to work in a high growth environment - you make different decisions when you are growing - more satisfying

Vishal Bansal

Vishal Bansal

Director UK Supply Chain

previously Tesco

In Europe we shipped over 1.4 billion units in 2015

Amazon has given me the opportunity to do something totally different – build a network from scratch and expand upon it. Amazon tries to do things without red tape, giving you autonomy and freedom to make things happen – it’s really refreshing.

Jamie Stephenson

Jamie Stephenson

Director Amazon Logistics UK

previously at Royal Mail

The pace of growth requires decisions to be taken and developments to be implemented very fast. It means you can make things happen quickly which is refreshing.

Rebecca Salt

Rebecca Salt

Director Communications EU Operations

previously at DHL, Balfour Beatty, United Biscuits

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To support this growth our Fulfillment by Amazon (FBA) service delivered more than 2 billion items in 2015

Our goal is to endlessly delight our customers

To participate in development of a new industry focused around the customers is a true adventure - being part of this journey is as appealing as the job itself.

Jean Marc Francois

Jean Marc Francois

Director External Fulfillment

previously at Michellin, Alstom Power

A few years ago only a limited number of internet businesses realized that winning the game depended on offline executional excellence. During research I realized this was one of the only places that applies Lean/ six sigma techniques to retail services.

Roy Perticucci

Roy Perticucci

VP Europe Customer Fulfillment

previously at Accenture, BCG, Tesco, Dixons

Once a customer clicks buy that is when our complex and world leading logistics machine starts

My first reaction when I was called by the headhunter - brilliant company but why have they contacted me? The answer is simple Amazon needs great people to run a great operational business in a high growth environment. It's about developing the most innovative operations this is not a warehousing role.

Mark Hemming

Mark Hemming

General Manager BHX1

15 years in senior automotive roles

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Around the world we manage 125 fulfillment centres (FCs). 31 of those are in Europe... and counting

I come to work for the adventure. Every day brings lots of opportunities... supporting the launch of new offerings, providing additional capacity, implementing "state of the art" solutions, and developing your team: combined with such growth, is a unique experience in Europe.

Jean Marc Francois - I come to work for the adventure

Jean Marc Francois

Director External Fulfillment

previously at Michelin, Alstom Power

And a complex transportation and fulfillment network to help us create a truly European network

We offer millions of unique products from a small SIM card to large kayaks

What attracted me to Amazon? The global scale, fast growth, the challenges that this brings and the Innovative way of working

Jamie Stephenson - What attracted me to Amazon?

Jamie Stephenson

Director Amazon Logistics UK

previously at Royal Mail

The fast pace is a motivating environment. The people are very smart, talented and very challenging which stretches your thinking, whilst being very supportive and helping integrate you.

Ed Westcott - The fast pace is a motivating environment

Ed Westcott

Director EU ACES

previously at Bain

Housed in sortable or non-sortable FCs. Staffed by thousands of people.

And every day we ask them their views on how we are doing to continuously improve

Directly asking our people day in day out how things are going for them and using their responses to affect change is completely unique in the FC environment.

Rebecca Salt - Directly asking our people

Rebecca Salt

Director Communications EU Operations

previously at DHL, Balfour Beatty, United Biscuits

Amazon lives and breathes its leadership values, it's a company I can work with, develop and make a difference in. Leadership values are the DNA.

Mark Hemming - Amazon lives and breathes

Mark Hemming

General Manager BHX1

15 years in senior automotive roles

Leadership principles are key - if you want to work in a company of highly analytical people delivering ground breaking stuff for customers, than there is no other place like it.

Roy Perticucci - Leadership principles

Roy Perticucci

VP Europe Customer Fulfillment

previously at Accenture, BCG, Tesco, Dixons

We all follow the same set of leadership values

Ownership
Customer Obsession
Invent and Simplify
Are Right, A Lot
Learn and Be Curious
Hire and Develop the Best
Insist on the Highest Standards
Think Big
Bias for Action
Frugality
Earn Trust
Dive Deep
Have Backbone; Disagree and Commit
Deliver Results

Every conversation is focused on how we make it better for customer. It flows through the decision making. We always choose to improve the customer experience over short term financial benefit - that's refreshing.

Vishal Bansal - Every conversation is focused

Vishal Bansal

Director UK Supply Chain

previously Tesco

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We are obsessed with meeting the customer promise which drives our customer oriented innovation - the backbone of our operations allowing us to push the boundaries of customer deliveries

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Prime now offering one or two hour delivery windows in 45 metropolitan areas

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Same day deliveries in many cities

Technology to innovate our warehouse processes including Amazon Robotics allowing us to process orders at a scale faster than ever before allows us to store up to 50% more inventory in our FC's.

We do cool things always introducing new technology, always being better and bringing thousands of people a day along for the journey - that's cool.

Ashley Cowen - We do cool things

Ashley Cowen

General Manager LTN1

previously at Jet2.com & British Airways

Growth and creativity is a tremendous opportunity for career development. People are challenged daily - how to build the best teams, generate new ideas, ability to deliver growth. You can have a huge impact and fast.

Loic Oury - Growth and creativity

Loic Oury

Director European Supply Chain

previously at Netflix, HIG Capital

development

All of this is supported by some of the smartest minds in engineering, manufacturing and lean techniques

magnifying-glass

And we are looking for more people to join us - including in supporting functions:

Logistics professionals, engineers, IT specialist, HR and employee relations experts are all central to what we do.

If you want to succeed in Amazon you need to be bigger than the scope of the role to cope with the growth challenges

Jean Marc Francois - If you want to succeed

Jean Marc Francois

Director External Fulfillment

previously at Michellin, Alstom Power

Career progression is enormous, the ease by which people move to other roles globally and develop is unique.

Ed Westcott - Career progression is enormous

Ed Westcott

Director EU ACES

previously at Bain

The biggest challenge is pace of growth. In my first three months we launched Prime Now, Same Day and Prime Day. Each initiative would have been one big challenge elsewhere.

Vishal Bansal - The biggest challenge

Vishal Bansal

Director UK Supply Chain

previously Tesco

We wanted talented people who can innovate. Often minds whi have worked in a different field are the right fit for us. Chemical engineers to map building plans or physicists to innovate in the supply chain.

Roy Perticucci - We wanted talented people

Roy Perticucci

VP Europe Customer Fulfillment

previously at Accenture, BCG, Tesco, Dixons

As we grow our focus is on

Strengthening our borderless transportation and fullfillment network Cutting edge technological development Continuous improvements across the board Ongoing service expansion Prime Now Pantry Amazon Logistics

It all starts with doing things in the FC, no one has done before, we are doing it in ways never tried before and we are doing it well. That is part of making history.

Ashley Cowen - It all starts with doing

Ashley Cowen

General Manager LTN1

previously at Jet2.com & British Airways

All focused on continually delighting the customer and pushing the boundaries of the possible

Interested?
Contact our team today

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